Privacy Policy

1. Overview

This Privacy Policy describes the personal information DOCHUMA & DPENSE LOGISTICS ENTERPRISE collects through this website and our dispatch desk, why we collect it, and the choices you have.

2. Information we collect

Details you give us: your name, company, email address, phone number, pickup and delivery addresses, cargo descriptions and any documents you send for verification.

Details collected automatically: basic technical information such as browser type, device type and pages visited.

Operational records: waybills, checkpoint logs, proof-of-delivery records and correspondence about your shipments.

3. How we use it

To prepare rate quotes, book and dispatch freight, track shipments, issue proof of delivery, invoice for services, respond to enquiries, verify partner carriers and meet our legal and safety obligations.

4. Sharing

We share information with partner carriers and hubs only as needed to move your cargo and complete handoffs, and with service providers who support our operations under confidentiality. We do not sell personal information.

5. Retention and security

Shipment and financial records are retained as long as required for operations, warranty, tax and regulatory purposes. Access to customer information is limited to staff and partners who need it.

6. Your choices

You can ask to see, correct or delete the personal information we hold about you, or ask us to stop sending you updates, by contacting our dispatch desk. Some records must be kept for legal reasons even after a request.

7. Contact

Dochuma & Dpense Logistics Enterprise, No. 11 Agudama Layout, behind Chokmah International Academy, D/Line, Port Harcourt, Rivers State — Nigeria. Email dochumadpenselogisticenterpris@gmail.com or call +(234) 843 042 36.